Legal

Privacy Policy

Last updated: July 8, 2025

INTRODUCTION AND PURPOSE

Clôtures LM is committed to protecting the personal information of its clients, visitors and partners, in accordance with Quebec's Act Respecting the Protection of Personal Information in the Private Sector (Law 25). This policy describes how we collect, use, retain and protect your personal information.

Person responsible for the protection of personal information:
Email: [email protected]
Phone: 450 460 4565

COLLECTION OF PERSONAL INFORMATION

Forms and quote requests

Full name, phone number, email address, project address, approximate property dimensions, desired fence model, and photos or images of the property.

Communications

Information shared by email, phone or in person during our exchanges.

Browsing data collected automatically when you visit our website (IP address, browser type, pages viewed).

PURPOSES OF PROCESSING

Providing our fence installation services and preparing quotes
Communication and follow-up with our clients
Improving our website and services
Meeting our legal and tax obligations

CONSENT

By filling out our forms or contacting us by phone or email, you consent to the collection and use of your personal information for the purposes described in this policy. You may withdraw your consent at any time by contacting our person responsible for the protection of personal information.

RETENTION OF INFORMATION

Your personal information is retained for the duration of our business relationship, then securely archived or destroyed in accordance with our legal and tax obligations.

SECURITY OF INFORMATION

We implement reasonable administrative, technical and physical security measures to protect your personal information against loss, theft, unauthorized access, disclosure or alteration.

YOUR RIGHTS

Under Law 25, you have the following rights:

Right to access your personal information
Right to rectify your information
Right to withdraw consent
Right to object to the processing of your data
Right to erasure of your information
Right to data portability

To exercise your rights, please contact our person responsible for the protection of personal information.

For any questions or requests regarding this policy or your personal information, please contact us:

Email: [email protected]
Phone: 450 460 4565

If you believe your rights are not being respected, you may file a complaint with the Commission d'accès à l'information du Québec (CAI).

Privacy Policy

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